Ted Baker

From the beginning Ted has had a very clear, unswerving, focus on quality, attention to detail and a quirky sense of humour, so much so in fact that the first stores used to provide a laundry service for every shirt purchased – something that gained the quickly growing brand the title of ‘No Ordinary Designer Label’.

Continuing the out of the ordinary legacy, I was ecstatic to put a little British humour and eccentricity into the User Experience, Design and Development of Ted Baker's Cannes Cyber Lion award-winning ecommerce presence.

Client: Ted Baker
Website: TEDBAKER.COM
Date: 2000-03-13
Services: Design, Development, Ecommerce, User Experience
Skills and Tools: UX Research and Direction, HTML, CSS, Javascript, Adobe Illustrator, Flash
Awards: 2000 Milia d'Or Grand Prize at Cannes
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The Creative Brief

The brief was simple: create a revenue-generating eccommerce site, with a sprinkle of eccentricity, that reflected the brand.

We created the “Ted’s the Business” campaign.

The campaign was my first entry into the User Experience space, blending research into user behaviour, technology constraints, creative demands into a user interface that worked for all the competing requirements, and stayed true to the customer.

As Version 1 of Ted Baker’s entry into the world of ecommerce, the flagship site has gone on to account for a significant proportion of the company’s sales, since launch. Continuing and building on the direction I began 20 years ago, the current emanation of the site still reflects many of my early UX principles.